Privacy Policy

1. Information We Collect

We may collect the following information:

• your name
• email address
• phone number
• shipping and billing details
• order and payment information
• messages sent to customer support
• device, browser, IP address, and website usage data

2. How We Use Your Information

We use your information to:

• process and deliver your orders
• communicate with you about purchases, shipping, returns, or support
• improve our website and customer experience
• detect fraud or misuse
• send updates, promotions, or marketing communications where permitted

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

• payment service providers
• shipping and logistics partners
• website, analytics, or customer support tools
• legal or regulatory authorities if required by law

4. Cookies and Tracking

Our website may use cookies, pixels, and similar technologies to improve performance, remember preferences, and measure traffic or advertising performance.

You can control cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.

5. Data Security

We take reasonable steps to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also contact us if you want to withdraw consent for certain uses of your data.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@klotifai.com.